Stories Tagged as
Consumer protection
New FTC rule aims to simplify subscription cancellations
Sep 3, 2024
Firms that sell subscriptions can count on significant revenue boosts from consumer spaciness. It helps if customers have to jump through hoops once they realize they’re shelling out for a product they don’t need.
Supreme Court limits FTC's ability to make fraudsters reimburse consumers
by
Justin Ho
Apr 23, 2021
In its unanimous ruling, the court says the FTC could always ask Congress for more authority to recover money for victims.
With the CFPB's future uncertain, New York and other states want to step in
by
Justin Ho
Mar 5, 2020
Some states are stepping up their plans to regulate the debt collection industry. Consumer advocates say the moves come at a time when Federal protections are weakening.
A rice by any other name...
May 23, 2019
Lawmakers in the state of Louisiana are debating when food products can be called “rice.”
Your student loan company just changed the terms of your agreement. What do you do next?
by
Janet Nguyen
Sep 20, 2018
The Consumer Financial Protection Bureau helps you handle problems you’re having with a financial service or product. Here’s how that process works.
CFPB head Mulvaney grilled on Capitol Hill
by
Ryan Kailath
Apr 11, 2018
Across the hallway from Mark Zuckerberg’s second round on Capitol Hill today there was another hearing taking place. This one was not quite so well-attended. Mick Mulvaney was there to be questioned on his role as acting director of the Consumer Financial Protection Bureau. Democrats have been worried that Mulvaney is a little overly-friendly to […]
For public good, not for profit.
Elizabeth Warren: "Equifax may actually make money off this breach"
by
Molly Wood
, Stephanie Hughes
and Shaheen Ainpour
Feb 28, 2018
The Massachusetts senator thinks the credit-rating agency got off easy.
Why do companies wait so long to tell us we've been hacked?
Sep 11, 2017
All but two states have laws governing disclosure, but there is a lot of wiggle room in the rules.
Changes at the top for Wells Fargo
by
Ryan Kailath
Aug 17, 2017
Scandal-besieged Wells Fargo seems to be cleaning up its act. It’s replacing three of 15 board members, including the chairman. Stephen Sanger will step down at the end of the year and current Vice Chair Elizabeth Duke will take his place. Is this a real change for the bank? Click the audio player above to […]